FAQ's
All our capsules are compatible with Nespresso®* brand coffee machines for home use including Citiz; Pixie; Essenza; Lattissima; U; Maestria and Inissia, and the Espressina pod machine.
No, the manufacturer cannot under any circumstances refuse to provide services under your machine’s warranty.
Yes, that is completely normal. Our capsules are made from food grade recyclable plastic; therefore closing the lever may require a bit more effort than usual. The capsule will not damage your machine.
Pop the used coffee out of the capsule (the uses for which are pretty endless), and you can then recycle the topfoil and empty capsule with your normal recycling.
If the sealed interior bag is not opened, the capsules can be happily kept until the best-before date shown on the bottom of the outer carton packaging. Once the bag is opened, they remain fresh for at least two months. You can safely display your Caffè Ottavo and Tèespresso pods in any Nespresso® pod holder.
Using a lungo pod, continue the extraction until you have 110ml of coffee in your cup (you can use the lungo button on your machine, if your machine has one). You can enjoy simply as it is, or add steamed or frothed milk to make a slightly stronger latte or cappuccino.
Simply add fresh hot water from your machine or from the kettle to an espresso or lungo to make an Americano. You can then enjoy ‘straight up’, or add a splash of milk or cream to your taste. Mmm, we want a coffee now…
If you want to make a double espresso, use two capsules one after the other, for a deliciously creamy and invigorating doppio espresso. It should result in a 60ml coffee. Add steamed or frothed milk to make a strong latte or cappuccino.
If you’ve just made a cup of coffee with your machine, pour and discard a small shot of water into your cup with the capsule chamber empty to (a) handily warm the cup, and (b) prepare the machine for making a cup of tea. (This isn’t necessary if you’ve just poured a cup of tea, there won’t be any flavour transfer.) Pop a Tèespresso pod into your Espressina or Nespresso® machine and press the button to start extraction as normal – Handy tip: press the lungo button for a longer pour. Fill your cup with delicious, perfectly brewed tea, and enjoy.
You can use each tea pod up to three times – just leave the pod in the chamber and press the button again! This is especially good for green teas and tisanes like mint and chamomile. You may enjoy black tea (English Breakfast for example) at full strength every time (especially if you intend to add milk), so use a fresh pod for each new cup.
Please allow 2-3 business days for normal delivery. We will send your order via next day delivery, at no extra cost, if you order 240 pods or more and place your order before 1pm. Email us at any time on info@caffeottavo.co.uk for a quick update on your order (please quote your order number in your email).
Give us a call on 020 3198 2111 or email us here! We’d love to hear from you.
*Nespresso® is the registered trademark of Société des Produits NESTLÉ SA.